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About Synapse

Options Facilitator

About Synapse

Options Facilitator

About Synapse

Synapse is a national organisation dedicated to reconnecting the lives of those affected by a neurocognitive disability. We do this through excellence in services delivered with integrity, fairness and a vision for what the future for people with neurocognitive disability could be.

Synapse is committed to partnering with stakeholders across Australia to reduce the costs of neurocognitive disability to individuals, carers, families, communities and society, across the lifespan. This direction is underpinned by three core priority areas;

1) Strengthening diversity of our product base, enabling more people and communities to be reached.
2) Innovation through evidence informed products and practices.
3) Fostering collaboration and relationships that strengthen capacity for national reach and social impact.


About the role

The Options Facilitator role is a 12-month fixed term contract with the possibility of extension. The role of Options Facilitator will be multi focused. 

Firstly, there will be a responsibility to work as a brain injury family liaison officer, to provide peer support and education relating to brain injury in an acute hospital setting and in the community. Also required is the monthly facilitation of a carers support group. 

Secondly, the position will involve working as a Support Coordinator for people with NDIS plans.  This will involve identifying relevant supports available to clients, then coordinating and supporting the implementation of those supports.  The Options Facilitator must work creatively and resourcefully with participants to achieve their identified goals.


About the successful applicants


To be successful in this role you will have;


  • Tertiary qualification in healthcare, psychology, social work, social sciences or allied health.
  • An excellent level of interpersonal skills, including a high level of verbal and written communication skills.
  • Ability to work independently and resolve issues with limited supervision.
  • Ability to build rapport, negotiate and develop mutually beneficial relationships with a diverse range of stakeholders to achieve organisational objectives.
  • Experience working in a complex environment with competing priorities and in a range of communication methods. 
  • Understanding of legislation and standards relevant to the disability sector, (eg. NDIS)
  • High level skills in the use of Microsoft Office software programs as well as demonstrated experience using client information systems. 

Application steps

If you believe, you meet the requirements of the role and you are looking for an exciting opportunity within a family friendly work environment, then please forward your cover Letter addressing the selection criteria and your resume to


Email for a copy of the position description.



This position will be advertised until the close of business Friday, 13 July 2018. Please note, we reserve the right to close or extend this advertisement depending on the number and quality of applications received.  


Therefore, we urge all suitable candidates to submit their application as early as possible.Only shortlisted candidates will be contacted on this occasion.


We thank you in advance for considering this opportunity.


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