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About Synapse

Support Coordinator

About Synapse

Support Coordinator



  • Full Time Position
  • Based in our Sydney Office


Synapse is a national organisation dedicated to reconnecting the lives of those affected by a neurocognitive disability. We do this through excellence in services delivered with integrity, fairness and a vision for what the future for people with neurocognitive disability could be.

Synapse is committed to partnering with stakeholders across Australia to reduce the costs of neurocognitive disability to individuals, carers, families, communities and society, across the lifespan. This direction is underpinned by three core priority areas;

  1. Strengthening diversity of our product base, enabling more people and communities to be reached

  2. Innovation through evidence informed products and practices

  3. Fostering collaboration and relationships that strengthen capacity for national reach and social impact


The Support Coordinator role is a 12 month fixed term contract with the possibility of extension. As a Support Coordinator at Synapse, you will assist participants to achieve the goals in their plan by providing assistance to choose and coordinate providers, develop service agreements and manage funding in their plan, as well as resolve queries or concerns that may arise, and develop goals for the future. Your role would involve finding and linking participants with appropriate services, organisations and activities in the community.

To be successful in this role you will have;

  • Proven ability to develop and implement plans that align with the participants needs

  • Relevant tertiary qualification and/ or extensive experience in case management, disability or community services

  • Knowledge and understanding of the National Disability Insurance Scheme (NDIS) and the disability sector

  • Genuine desire to provide the best quality care for people with disabilities

  • Well-developed communication and interpersonal skills including the ability to work and communicate effectively with participants, their families/carers, community agencies and other professionals

  • Current Australian Drivers licence

  • A cleared Working with Children Check (WWCC) or ability to obtain

  • Current National Criminal History Check (cleared within the last 12 months) or ability to obtain.

What we offer:

  • 36.25 hour work week with the option for a fortnightly RDO

  • A strong focus on work life balance which means flexible working hours and a family friendly office

  • Up to $15,900 in tax-free pay per year through RACV Salary Packaging



Application steps

We look forward to hearing from you. 

To apply for the role, please email a copy of your Resume and Cover Letter addressing the selection criteria outlined above to


Only successful candidates will be contacted.   






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