Caring for a loved one with disability?

Confused about the NDIS?

download the guide

Make the NDIS work for you and your loved one

Get ready for your planning meeting so you can make the most out of your NDIS package.

We understand that the process of moving onto the NDIS can be daunting.

As a Carer of someone with disability you want the best possible outcome for your loved one. You have many options in front of you and many demands on your time and energy.

We can help take away the confusion and uncertainty.

Our NDIS Planning Guide makes it as simple as possible for you to prepare. The guide and planning booklet help you work out what's most important to you.

Download the guide

Which region in Queensland is next for the NDIS?


1 July 2018


Logan and Redlands

1 July 2018


Cairns, Cassowary Coast, Tablelands, Croydon, Etheridge, Cape York and Torres Strait

1 July 2018


Gold Coast and Hinterland

1 July 2018


Fraser Coast, North Burnett, South Burnett and Cherbourg

1 July 2018


Moreton Bay including Strathpine and Caboolture

1 January 2019

download the guide

What happens when I become an NDIS participant?

Once accepted into the NDIS a planner will make contact with you to arrange a planning meeting where you discuss your goals and the supports you require for the next 12 months.

It is important to be well-prepared for your planning meeting as this is where you set your goals and needs for the next year. So you can get the most out of your meeting, Synapse has developed a helpful planning booklet and guide.

Five Key Steps to getting and using your NDIS Plan

1. Getting Access: Applying for the NDIS

2. Pre- Planning: Setting down your Needs and Goals

3. Planning: Creating your NDIS Plan

4. Action: Implementing your 12-month Plan

5. Review: Preparing for your Plan Review and building your plan for the next 12-months

Download the guide

About our Synapse NDIS services

Synapse has a range of services that can inform and support you as your loved one becomes a participant in the NDIS. Your role as a Carer of a person with disability is vital and we're pleased to be able to support you with planning, service coordination and financial management.

NDIS Pre-planning

Get the best possible outcome for your needs.

Synapse guides you through your preparation, so you will be ready to develop your plan when the NDIS starts in your area.

Download the booklet here.

Support Coordination

Remove the stress but keep control.

Once you have your plan in place, we can connect you with the services you need and manage the coordination on your behalf if you need the help.

Financial Plan Management

Confidence that finances are professionally managed.

Synapse can coordinate your NDIS plan finances for you. We can manage your budget, receive invoices, and make payments for the services you have received.

Download your guide to NDIS planning here

Download the guide to pre-planning for the NDIS. This guide is free of charge or obligation and is designed to assist carers of potential NDIS recipients through the early stages of their NDIS journey.