Stay Connected During COVID-19

In light of the current COVID-19 (Coronavirus) situation, we are taking measures across all aspects of Synapse to ensure we minimise risks to our community while continuing to connect you with the information, support and services you need. Many of our programs and services will continue using alternate methods of communication such as online meetings, social media and email.

Latest Updates

Updates and announcements about our work and news that may be relevant to those impacted by brain injury and disability during COVID-19

Connect with our Communities

Our community programs are now fully equipped to support you online during the COVID-19 situation.

Connect on Facebook

Facebook peer support groups can be a powerful way to feel both a sense of community and of being understood, from the comfort of your own home.

The groups are moderated by Synapse staff with either lived experience or a wealth of knowledge about brain injury, and there are regular Facebook live interviews on topics such as coping with memory loss, as well as online meetings. These are closed groups which means that only members of the group can see what you have posted.

Peer Support

Synapse Reconnections offers a safe group for people with a brain injury to connect with each other.

Join the Facebook Group

Connect in our Forums

For those who prefer a more in-depth conversation, prefer anonymity or who don’t like using social media, Synapse forums may be for you.

Brain Injury Forum

A space for you to safely discuss your experiences, connect with others with brain-injury, ask questions of the professionals at Synapse and to find information more easily.

Brain Injury Forum

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Changes to our Support Services

Our services continue during COVID-19 to ensure you retain access to necessary supports.

While some of our services have been impacted by the COVID-19 pandemic, we have been able to respond to the current situation by offering many of them online and by telephone.

NDIS Support Coordination

Support coordination services are still active and can be delivered by email, phone and online meetings. While you may not be able to use your NDIS funding in ways you had originally planned, there are lots of online services and supports you can access from home to keep you connected to things that are important to you.

NDIS Services


We are providing individual advocacy services for people with brain injury, their families and carers via email, phone and online meetings.

Note: If you live outside NSW, please contact our Information and Referral team to find Advocacy services in your area.


Find Information & Resources

Tailored and curated information and resources to assist and inform you about navigating life with a brain injury and the challenges presented by the COVID-19 situation.

Brain Injury Info Hub

Access our Information Hub ‘Understanding Brain Injury’ for a wide range of helpful articles and fact sheets tailored to all aspects of life impacted by brain injury.

View the Information Hub

Fact Sheets and Articles to Support You During COVID-19

Impact on Families

Managing stress and the caring role

Caring for a family member with a brain injury is one of the most difficult challenges that can confront a family especially for those providing direct care.

Read more
A Parents Guide

Protecting your family's wellbeing

In the aftermath of your child acquiring a brain injury it can be easy to neglect your family. Caring for a child with a brain injury can take a great deal of time and energy. It's easy for everyone else's needs to get side-lined, and difficult to get the balance right.

Read more

Avoiding boredom

It is often the case that a person finishes rehabilitation and is not yet ready to return to work or study.

Read more
Impact on Families

Mental Health - Depression and Carers

Caring for someone can be a 24 hour job that is emotionally, physically and financially taxing.

Read more

Download our COVID-19 Response Page

Our COVID-19 Response is a simple and convenient document you can refer to for information on how we are continuing to deliver services and support during this time.

Download and Print

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