Magazines Customer Service Shipping and Delivery Refunds and Exchange Refunds and Exchange Termination of Agreements and Refunds Policy You (the Customer) and ourselves (Synapse) both have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. Synapse reserves the right to refuse refunds (may be unable to refund) a Service that has already begun and / or is underway e.g. postage of an order. Any money that have been paid to us where the Service is unused or is not underway, shall be refunded. If you think you have incorrectly placed an order, please Contact Us as soon as possible to terminate the order.