Magazines Customer Service Shipping and Delivery Refunds and Exchange Shipping and Delivery Delivery Policy All postage of purchased products are processed by either Australia Post or external parties (such as couriers or merchandise companies). Orders are internally processed at Synapse Corporate Office weekly. Product delivery should normally take place within 5 - 10 working days from the time of order placement. We take no responsibility for delivery delays, lost products, or incorrectly entered delivery address details. Cancellation Policy Minimum 24 hours notice of cancellation required. Notification will be accepted in person, via email, and / or fax. Synapse reserves the rights to levy a charge to cover any subsequent administrative expenses.