It is the policy of Synapse that customers who have contact with, or access our services have the right to lodge a complaint, make comment and provide feedback if they are unsatisfied or concerned with the treatment or support they receive.
Visit our Feedback and Complaints page to learn more.
For all media enquiries please contact:
Thomas Pitts – National Marketing & Communications Manager
Phone: 07 3137 7400
Email: media@synapse.org.au
Address: Level 1/262 Montague Road,
West End QLD 4101.
Postal: PO Box 3356
South Brisbane Qld 4101
Phone: 07 3137 7400
Free Call: 1800 673 074
(9am – 5pm, Monday – Friday)
Fax: 07 3137 7452
Postal 1: PO Box 240
Westcourt QLD 4870
Postal 2: PO Box 5992
Cairns QLD 4870
Address: Mantra Trilogy Towers
Level 2, Suite 2
80-84 Abbott Street
Cairns City QLD 4870
Address: Suite G03, Ground Floor, The Barrington, 10 Smith St, Parramatta 2150
Postal: PO Box 3483
Parramatta CBD NSW 2124
Phone: 1800 673 074
(9am – 5pm, Monday – Friday)
Fax: 02 9868 5619
Address: Belmont Hub
213 Wright Street Cloverdale WA 6105
Postal: PO Box 843
Cloverdale WA, 6985
Phone: 1800 673 074
(9am – 5pm, Monday – Friday)