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Feedback and Complaints

 

It is the policy of Synapse that customers who have contact with, or access our services have the right to lodge a complaint, make comment and provide feedback if they are unsatisfied or concerned with the treatment or support they receive.

Visit our Feedback and Complaints page to learn more.

Feedback and Complaints

Media Enquiries

 

For all media enquiries please contact:

Thomas Pitts –  National Marketing & Communications Manager

Phone: 07 3137 7400

Email: media@synapse.org.au

Queensland

Brisbane (National Office)

Address: Level 1/262 Montague Road,
West End QLD 4101.

Postal: PO Box 3356
South Brisbane Qld 4101

Phone: 07 3137 7400

Free Call: 1800 673 074
(9am – 5pm, Monday – Friday)

Fax: 07 3137 7452

Far North Queensland (Cairns)

Manunda

Postal 1: PO Box 240
Westcourt QLD 4870

Postal 2: PO Box 5992
Cairns QLD 4870

Cairns Office

Address: Mantra Trilogy Towers
Level 2, Suite 2
80-84 Abbott Street
Cairns City QLD 4870

New South Wales

Sydney (NSW State Office)

Address: Suite G03, Ground Floor, The Barrington, 10 Smith St, Parramatta 2150 

Postal: PO Box 3483
Parramatta CBD NSW 2124

Phone: 1800 673 074
(9am – 5pm, Monday – Friday)

Fax: 02 9868 5619

Western Australia

Perth (WA State Office)

Address: Belmont Hub
213 Wright Street Cloverdale WA 6105

Postal: PO Box 843
Cloverdale WA, 6985

Phone: 1800 673 074
(9am – 5pm, Monday – Friday)