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Feedback and Complaints

 

It is the policy of Synapse that customers who have contact with, or access our services have the right to lodge a complaint, make comment and provide feedback if they are unsatisfied or concerned with the treatment or support they receive.

Visit our Feedback and Complaints page to learn more.

Feedback and Complaints

Media Enquiries

 

For all media enquiries please contact:

Faye Lawrence

National Communications & Marketing Manager

Phone: 0499 877 144

Email: flawrence@synapse.org.au

Enquire Now

Queensland

Brisbane (National Office)

Address: Level 1/262 Montague Road,
West End QLD 4101.

Postal: PO Box 3356
South Brisbane Qld 4101

Phone: 07 3137 7400

Free Call: 1800 673 074
(9am – 5pm, Monday – Friday)

Fax: 07 3137 7452

Far North Queensland (Cairns)

Postal: PO Box 240
Westcourt QLD 4870

New South Wales

Sydney (NSW State Office)

Address: Suite 601, Level 6, 35 Smith Street,
Parramatta NSW 2150

Postal: PO Box 3483
Parramatta CBD NSW 2124

Phone: 1800 673 074
(9am – 5pm, Monday – Friday)

Fax: 02 9868 5619

Gosford

Address: Suite 2, Level 1, Gateway Centre
237 Mann Street Gosford NSW 2250

Postal: PO Box 3483
Parramatta CBD NSW 2124

Phone: 1800 673 074
(9am – 5pm, Monday – Friday)

Fax: 02 9868 5619

Western Australia

Alfred Cove (WA State Office)

Address: 645 Canning Highway
Alfred Cove WA 6154

Postal: PO Box 298
Applecross WA 6953

Phone: 1800 673 074
(9am – 5pm, Monday – Friday)