20 Jan

Build capability with Synapse’s online brain injury training

In 2026, many professionals in health, legal and community, along with support workers and carers, are already supporting people who have a brain injury, sometimes without even realising it. When the impact is mostly “invisible”, it can make your day-to-day work harder, and it can be easy to misunderstand what’s really going on for the person in front of you.

Why does this training matter?

Brain injury can change how someone thinks, remembers, plans and manages emotions, but on the surface, they might look completely fine. You might notice missed appointments, mixed-up information, or big reactions to small things and wonder if it is “won’t” rather than “can’t”.

These modules and courses help you spot when brain injury might be part of the story and give you the language and strategies to respond in a way that feels calmer, safer and more effective for everyone.

What you’ll be able to do.

The training is built for real life, not textbooks. By the end, you’ll feel more confident to:

Ask targeted questions that can flag a possible brain injury.
Tweak how you explain things, give instructions and follow up, so they actually land for the person.
Match goals, support plans, and reports to what the person can realistically manage day to day.
See “challenging” behaviour through a brain injury lens instead of just non-compliance or lack of motivation.

How does training fit around busy life and work?

These modules and courses run through Synapse’s online platform and are completely self-paced, so you can jump in between appointments, shifts or caring responsibilities. Each module is easily interactive, with content and quick knowledge checks, and you receive a certificate of completion for CPD or training records.

You’ll cover:

The basics of how the brain works.
What acquired brain injury is and the common causes you’ll see in practice.
How damage in different areas of the brain shows up in thinking, mood, movement, and behaviour.
Everyday strategies to make communication and support easier in homes, clinics and community settings.

Backed by 35 years of experience.

Synapse has been Australia’s dedicated brain injury organisation for over 35 years, working alongside people with brain injury, their families and the services that support them. The online course pulls that experience into practical modules designed for busy frontline workers and multidisciplinary teams.

You can choose what you need right now:

If you’d like your day-to-day work with clients, patients or residents to feel a bit clearer and less frustrating, this training is an easy way to build your brain injury toolkit.