Understanding challenging and complex behaviours
Challenging and complex behaviours are common following a brain injury where there is damage to areas of the brain that control impulses and regulate emotions.
Read moreEven with the best behaviour support plans in place, there may be times when a person’s behaviour escalates. There are ways to help a person in crisis, while still maintaining personal safety as a priority.
It may be possible to prevent a crisis after a person’s behaviour has started to escalate. However, when a crisis develops, personal safety takes priority over everything else. Ensure you have a crisis management plan that includes:
As behaviour starts to escalate, continue to work at understanding the triggers and purpose of the behaviour. It may still be possible to prevent a crisis with:
Tone of voice is very important. It is normal to feel adrenalin and speak in a higher pitch during a crisis situation, even if the intention is to defuse the situation. Being aware of this and deliberately speaking quietly in a normal tone can make a big difference.
Try to identify the message behind the behaviour. You might be able to avert a crisis if you can find the trigger and deal with it directly. A positive behaviour support plan should include how to respond to each possible crisis situation. Typical strategies during the escalation phase include:
Once the crisis is over, it can be helpful to talk about the situation with a family member or professional counselor, particularly if it is a regular occurrence. It is important for carers to look after themselves and ensure they are well supported.
You can download a PDF version to print and use as required.
Challenging and complex behaviours are common following a brain injury where there is damage to areas of the brain that control impulses and regulate emotions.
Read moreChallenging behaviours after a brain injury can sometimes lead to domestic violence within a family.
Read more