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Our Services

We connect Australians affected by brain injury to assessment, planning, housing, rehabilitation and practical support…

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Synapse History

Since our beginning as Headway Queensland, Synapse has grown to have national reach and become Australia’s Brain Injury Organisation.

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Child Protection, Youth and Family Services

Synapse is partnering with youth and family services to develop processes for identifying and supporting marginalised young people with brain injury and cognitive disabilities.

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NDIS Services

Registered NDIS pre-planning, support coordination and specialised services to ensure you, or the person you are caring for, get the most suitable support.

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Ageing

We provide a variety of services for older Australians impacted by brain injury including information and referral, advocacy services and NDIS support.

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Indigenous Services

We offer culturally appropriate services for Aboriginal and/or Torres Strait Islander peoples, including Specialist Disability Accommodation, Support Coordination and NDIS planning tools.

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Connecting people with the NDIS

We have resources designed for Aboriginal and Torres Strait Islander communities to start conversations about the NDIS and provide examples of some of the types of supports and services available.

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Rural and Remote

We recognise living in rural and remote locations can impact on the services available to people impacted by brain injury and disability.

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Support Coordination

Synapse offers culturally appropriate Support Coordination services for Aboriginal and/or Torres Strait Islander peoples.

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Community Living Initiative (Cairns)

A place of belonging for Aboriginal and/or Torres Strait Islander peoples with a disability.

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Support Services

Our specialist brain injury services provide support for you or someone you care for.  If you have a brain injury or…

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Services for Organisations

Tailored brain injury training and services to help providers and organisations improve their understanding. We…

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Advocacy

Advocacy services for you or someone you care for to ensure that rights, interests and needs are upheld across a range of disability systems and services.

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Come Home, Come Heal, Come Rest

The Guddi Way Screen is a culturally appropriate screening process to identify brain injury and complex disability. Once a brain injury has been identified, it may enable a pathway to appropriate support via the NDIS. For some people, this may the first time in their lives that a brain injury has been identified and that they have the opportunity to receive support.

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Information & Referral

Specialised information to help you manage life after a brain injury and navigate the complex systems of care and support. Get in touch today.

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Make a Donation

Help us to connect people impacted by brain injury to specialist information, support and services.

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About Synapse

Synapse provides a range of support services for people who have been impacted by brain injury and disability, and…

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Aboriginal and/or Torres Strait Islander Peoples

We are responding to a need for culturally developed and safe procedures to identify brain injury among Aboriginal and Torres Strait Islander communities.

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Our Focus and Research

The Synapse team, and the researchers we partner with, drive change across Australia by connecting knowledge, policy, services and systems.

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Community Rules

The Brain Injury Forum exists to provide you with a safe space to discuss your experiences. Our Community Rules outline the values that should guide your discussions and provide further detail on how Synapse staff moderate the forum.

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Professional Information and Referral

Specialised brain injury information and advice that equips you to provide well informed and suitable services to your clients.

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Feedback and Complaints

It is the policy of Synapse that customers who have contact with, or access our services have the right to lodge a…

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Support Us

Whether it is through fundraising events and activities, workplace giving or corporate social responsibility, there’s a variety of ways that you can support us.

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Justice and Corrections

We believe in the prevention, rehabilitation and alternative post-release adjustments for people impacted by brain injury when exiting or at risk of entry to the corrections system.

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Domestic Violence

Synapse is partnering to respond to the unique needs of women with brain injury as a result of domestic violence, ultimately contributing to successful and sustainable outcomes.

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Our Mission, Vision and Values

When Alwyn Ricci founded Synapse (then Headway) thirty-five years ago, it was to make a genuine and practical difference to the lives of people impacted by brain injury and disability. This same passion and commitment continue to drive us forward today.

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Service Form

If you’d like more information about our services, please get in touch with us today. Our team can discuss service options to ensure you’re getting the support you need.

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Housing and Homelessness

We recognise the issues experienced by people with brain injury in relation to housing and accommodation, and we continue to work with individuals, communities and housing organizations to ensure the security of housing for people with disabilities.

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Assessing the Disability Needs of Indigenous Prisoners

Synapse is working with Griffith University to review the processes for assessing the disability needs of Aboriginal and/or Torres Strait Islander prisoners.

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Assessment & Planning

Practical assessments to identify how a brain injury is affecting your daily life and planning to ensure appropriate support.

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Legal and Advocacy

Advocacy ensures justice and the fundamental human needs, rights and interests of people impacted by brain injury.

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Careers

Synapse-Australia's Brain Injury Organisation, is expanding nationally, creating a remarkable opportunity for you to be at the forefront of change as a part of the Synapse team.

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Community Living Initiative

Cairns Community Living is a safe place of belonging for Aboriginal and/or Torres Strait Islander peoples with a disability.

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Peer Support

Our Reconnections program provides opportunities for people with a brain injury to socialise, share stories, learn new information to feel understood and supported.

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Women Exiting the Corrections System

In 2018 Synapse partnered with the NSW Department of Justice and Guthrie House, a not-for-profit transitional service for women exiting the prison system, to support women who may have a brain injury.

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Focus and Research Projects

Our targeted research activities cover areas including housing, disability assessment, justice and corrections and marginalised groups, and enable us to truly understand, measure and evidence our impact on people from all walks of life.

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Recovery and Rehab

A good rehabilitation program is vital to optimise recovery following brain injury.

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Direct Support

Tailored personal support across aspects of daily living, enabling you or someone you support to participate in desired community, vocational and educational activities.

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Synapse News

From events and special announcements, to updates on our support services and research, there's always lots happening at Synapse.

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Contact Us

Get in touch with us today to make an enquiry or find out more about our services, programs and projects for people impacted by brain injury.

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Fact Sheets

Causes of Brain Injury

Stroke

A stroke is an interruption of blood supply to part of the brain

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Diagnosis

Determining brain injury severity

Several indicators are used to make predictions in determining brain injury severity.

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Legal and Advocacy

Advocacy

Advocacy is about justice and the fundamental human needs, rights and interests of everyone, but particularly people with a disability. It can involve getting someone to speak on your behalf, or self-advocacy where you speak for yourself. 

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Recovery and Rehab

Family guide to a low cost rehabilitation program

Your family member is discharged from hospital and you are ready to continue their rehabilitation. The steps listed below may serve as a guide if you wish to develop a program using free or low-cost resources which exist in your community. 

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Impact on Families

Support needs of carers

One of the issues with a brain injury is its incredible complexity which affects each individual differently. This causes significant problems when trying to predict prognosis, recovery outcome, and establishing the injured individual's needs during the recovery process.

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Recovery and Rehab

Steps to a healthier brain

The brain needs exercise to stay in optimum health, just like our body. Practising skills will lead to better performance and ongoing mental stimulation will help protect against mental decline.

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Recovery and Rehab

Accommodation options after a brain injury

The effects of a brain injury can be diverse, so a wide range of accommodation options are needed.

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Causes of Brain Injury

Anoxic and Hypoxic Brain Injury (lack of oxygen)

Brain injury can occur when there is a reduction in (hypoxic) or complete lack of (anoxic) oxygen supply to the brain.

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Treatment

About the medical professionals

There are many professionals who may form part of the medical team.

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A Parents Guide

Reactions and responses to a child’s brain injury

Brain injury in a child causes many different reactions in the family. There is no single, predictable pattern but the ongoing emotional stress can be very difficult.

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Impact on Families

Self-Care for Carers and Family Members

Carers need to maintain their health and wellbeing to be in the best frame of mind to care for another individual.

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Impact on Families

Respite for Carers

Long term carers find that surviving is a matter of taking time out for themselves. Part of this may just be taking time for a cuppa during each day, but often longer breaks are needed.

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Recovery and Rehab

Brain injury rehabilitation: an introduction

Rehabilitation refers to a variety of therapies and support services available to people following the acute phase of recovery, once a person is medically stable.

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Causes of Brain Injury

Degenerative Conditions

Degenerative conditions such as Alzheimer’s disease lead to a progressive decline in brain function characterised by dementia. Symptoms include problems with memory, perception, behaviour, language and personality.

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Physical

Sleeping issues after a brain injury

Lack of sleep has a negative effect on our cognition, mood, energy levels and appetite. The average person needs eight hours of sleep a night or will suffer from decreased concentration, energy and many other problems. These effects are multiplied many times by a traumatic brain injury, stroke and other types of brain disorder.

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A Parents Guide

Promoting your family’s wellbeing

In the aftermath of your child acquiring a brain injury it can be easy to neglect your family. Caring for a child with a brain injury can take a great deal of time and energy. It's easy for everyone else's needs to get side-lined, and difficult to get the balance right.

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Health and Wellbeing

Nutrition, diet and brain injury

A healthy diet is an essential key to maximizing your brain's potential after a brain injury. 

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Causes of Brain Injury

Alcohol / Drug Related Brain Injury

Alcohol is a poison, or neurotoxin, that can cause physical injury to the brain. This is known as Alcohol Related Brain Injury (ARBI). Other drugs, which fall into the category of stimulants, depressants or hallucinogens, can also lead to impairments. A person under the influence of alcohol or drugs is also at risk of Traumatic Brain Injury (TBI) due to accidents.

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Social

Social Skills and Confidence

Social Skills and Confidence can both be affected following an acquired brain injury.

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Recovery and Rehab

Neurological physiotherapy

Neurological physiotherapy treats movement disorders caused by injury to the nervous or neuromuscular systems.

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At Hospital

Coping with stress in hospital

A brain injury has an immediate effect on the family as they battle a wide range of emotions while coming to grips with the hospital system.

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Brain Injury Basics

About Brain Injury

Brain injury includes a number of conditions and disorders that result in impairment to the brain and its functions.

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Physical

Sensory and perceptual problems

Sensory and perceptual problems can arise from damage to the right side of the brain or the parietal and occipital lobes of the brain.

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Physical

Balance problems and dizziness after a brain injury

Dizziness and balance problems are common after a brain injury. This can result in problems with movement even when there is no loss of function in the limbs themselves.

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Behavioural

Self-centredness

The ability to view the world from someone else’s point of view is a very complex cognitive skill that occurs in the frontal lobes of the brain. This is a very common area to be affected in a brain injury and other brain disorders which can cause self-centered behaviour.

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Causes of Brain Injury

Dementia and brain injury

Dementia is a category of brain diseases that result in memory loss and deterioration of speech, motor skills and cognitive functioning as it progresses.  

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Recovery and Rehab

Speech deficits and speech pathologists

Speech language pathology encompasses the diagnosis, assessment and treatment of communication and swallowing disorders.

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Impact on Families

Impact of Brain Injury on Families and Carers

Caring for a person with a disability is one of the most difficult challenges that can confront a family especially for those providing direct care.

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Reintegration

Returning to work

One of the main hopes and expectations people have when leaving hospital is that they will return to the work or study they were involved in prior to the brain injury.

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Mental

Brain injury and suicide risks

People with an acquired brain injury may be at risk of suicide at some stage of their recovery process.  It is very important for family members and friends to recognise the danger signs, know how to help and who to turn to for advice or referral. 

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Recovery and Rehab

Leaving hospital

The return home from hospital after a brain injury is usually eagerly awaited by family members.

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Impact on Families

Mental Health – Depression and Carers

Caring for someone can be a 24 hour job that is emotionally, physically and financially very stressful. 

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Impact on Families

Managing stress and the caring role

Caring for a family member with a brain injury is one of the most difficult challenges that can confront a family especially for those providing direct care.

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Managing Behaviour

Positive behaviour support

Traditional approaches to managing behaviour have been largely ineffective - a more effective approach is positive behaviour support.

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Managing Behaviour

Understanding challenging and complex behaviours

Challenging and complex behaviours are common following a brain injury where there is damage to areas of the brain that control impulses and regulate emotions. 

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A Parents Guide

Adult Children

A brain injury can be a devastating experience for the parents of an injured adult child.

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A Parents Guide

Building social skills

Children and young people with a brain injury may have difficulty with the social skills that most of us take for granted.

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Services

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St Vincent de Paul Society with Settlement Services International (SSI)

In partnership with Settlement Services International (SSI)

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ABI Services

Specialised supported accommodation in Bathurst. 14 to 55 years of age

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SydWest Multicultural Services

Advocacy and other services such as brokerage and social support groups for a number of different CALD backgrounds.

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Woodville Community Services

Case Management Services/ Community Partipation Programs/ Recreational Program. ( other programs available)

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Advanced Personnel Services

Disability Employment Service (DES) which inludes Disability Management Service and Employment Support Service. Also provides other services outside of employment.

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ABI Brain Injury Services

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Access Brain Injury Services

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The Junction Works- Disability Services

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ANTS – Advanced Neuropsychological Treatment Services (Jamie Berry)

Team of clinical neuropsychologists – GP referral preferred

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The Junction Works- Children Disability Services

Early Intervention, therapy, behaviour support, skill development, community access support, intensive family support

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Catholic Community Services- Community Options- Homelessness Service

Funded by ADHC – for residents in City of Sydney LGA – homeless or at risk of homelessness.

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Anglicare Disability Case Management & Brokerage

0 – 65yo with different types of disabilities (physical, sensory, neurological – brain injury)

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Gem Hill Cottage

Respite funded through ADHC and MAA. Established specifically for people with a brain injury.

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Royal Ryde Rehab Weemala

Range from high support accommodation to drop in support.

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Adssi Homeliving

Offer short term, periodic or longer term case management services.

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Ostara Australia

NGO Employment service that works to provide employment services for job seekers with any mental, cultural or emotional challenges.

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Gorman House

Residential detoxification from alcohol and some other drugs. No methadone/benzos or cannabis. A non medicated detox-5 day program in a… Continue reading "Gorman House"

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Southern Area Brain Injury Service

Rural

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South West Brain Injury Rehab Service

Rural

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Mid Western Brain Injury Rehab Program

Rural

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Langton Centre

Non residential- medicated- outpatient detox by daily attendance at the centre. Appointment necessary. Harm minimisation philosophy. Counselling and group therapy,… Continue reading "Langton Centre"

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Illawarra Aboriginal Medical Service

To provide Illawarra Aboriginal and TSI people with high quality, appropriate, efficient and effective primary health care and related services

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Care1

Provider of care staff and in-home nurses to private, public or community-based organisations. Also specialise in brain injury.

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UnitingCare NSW/ACT in partnership with SSI

In partnership with Settlement Services International (SSI)

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Inspire Rehab

Functions both as a rehab but also has distinct services – case management, neuropsychology and clinical psychology services (see other… Continue reading "Inspire Rehab"

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Relationships Australia

A provider of relationship support services for individuals, families and communities. Also includes Aboriginal services and online counselling

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Metro Rehab

Also includes a specialised stroke rehab centre

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OT Rehab Solutions (OT)

Specialist areas include neurological rehabilitation including stroke and traumatic brain injury, aged care and home modifications.

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Break Thru Solutions

Generalist service – works with all types of disabilities

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Australian Network on Disabilities

Collated info on organisations and corporate entities that offer open employment, mentorship and paid internships.

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Wise Employment

Specifically an employment service. Offices in Auburn, Bankstown, Blacktown, Berri, Broadmeadows, Cabramatta, Camden, Campbelltown.

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Max Employment

Under Max Solutions – also includes indigenous employment program

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OCTEC

Has both DES and Transition to Work (TTW). Covers region – Macarthur, Macleay, Manning, Murray Darling, Nepean, New England, North… Continue reading "OCTEC"

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Aboriginal Disability Network NSW

Empowerment and promotion of the rights of Aboriginal PWD

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Central Coast Disability Network

Assisted living programs with a specific ‘acquired brain injury independent living program’ if eligible.

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Wise OT Solutions

Also provides case management – specialising in people with brain injury

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Tweed Shire Community Options

Tweed Shire area- Community Options- complex case management

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My Aged Care

For all over 65yrs inquiries. Central access point.

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Macarthur Community Options

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Community Care Northern Beaches Limited CCNB

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The Benevolent Society

Community Options program- complex case management. Known as Community Care Team.

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Community Care Access Point (CCAP)

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Care Connect

Redfern Community Options- complex case management

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Australian Health and Medical Research Council

NGO, member based, Indigenous-run. Twitter @AHMRC

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Samaritans

Emergency relief centres, tenancy participation services, student accommodation

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New Horizons

For individuals with mental illness, substance abuse, intellectual disability, Brain Injury or dual diagnosis.

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Paul Gertler

Clinical Neuropsychologist who also offers psychological services for BI – behaviour support, memory aides, social integration etc.

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Jeanette Stewart

Neuropsychologist – All types of referrals accepted including self referral

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Ilana Hepner (Dr)

Clinical Neurospychologist – All types of referrals accepted including self referral

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North Coast Brain Injury Unit

Rural

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Mid North Coast Brain Injury Rehabilitation Servic

Rural

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Naremburn Family Referral Intake

Family Referral Services

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Alcoholics Anonymous

Telephone support – call for more info on services

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Community Transport Organisation

Website has a search engine of community transport services for those disadvantaged including people with a disability.

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Narcotics Anonymous

Telephone support – call for more info on services

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Sylvanvale

Respite – for those that reside in the St George and Sutherland Shire

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Crossroads Counselling Practice – Melissa Adams (OT)

OT with experience in mental health – also includes counselling services.

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Kurranulla Aboriginal Corporation- with Wyanga Aged care and Guriwal Aboriginal Corporation

Aboriginal Service Providers, covers areas: Botany Bay, Hurstville, Kogarah, Randwick, Rockdale, Sutherland Shire, Sydney, Waverley, Woollahra, Canada Bay, Leichhardt, Marrickville.

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Jaanimili (UnitingCare Children, Young People and Families) in partnership with Allowah

Aboriginal Service Providers: Covers LGAs: Camden, Campbelltown, Wollondilly, Wingecarribee, Blacktown, Holroyd

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Illawarra Aboriginal Corporation (Warrigal Employment)

LGA: Kiama, Shellharbour, Wollongong

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Deniliquin Local Aboriginal Land Council (LALC)

Covers multiple LGA within Western NSW, Far West and Murrumbidgee – see http://www.adhc.nsw.gov.au/__data/assets/file/0019/302383/Ability_Links_NSW_Information_Sheet_September_2015.pdf

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Booroongen Djugun Limited

Aboriginal Service Providers: Kempsey, Nambucca, Port Macquarie, Greater Taree, Great Lakes, Gloucester.

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Barkuma Neighbourhood Centre

Aboriginal Service Providers: Gosford, Wyong, Cessnock, Dungog, Lake Macquarie, Maitland, Muswellbrook, Newcastle, Port Stephens, Singleton, Upper Hunter.

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Annecto- The People Network

Aboriginal Service Providers, covers areas: Bankstown, Liverpool, Fairfield, Ashfield, Burwood, Canterbury, Strathfield.

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Royal Rehab Private

Wide range of services – neurological, orthopaedic, reconditioning etc

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Ngurrala Aboriginal Corporation

Aboriginal Service Providers: Bellingen, Coffs Harbour

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MindSpot Clinic

An online and telephone clinic providing free assessment and treatment services for Australian adults with anxiety or depression.

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mindhealthconnect

Innovative website dedicated to providing access to trusted, relevant mental health care services, online programs and resources.

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Carers Australia

Short- term counselling and emotional and psychological support services for carers and their families in each state and territory.

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Gisella Artola Speech Pathology (SP)

Speech pathology services incl. training in ipad apps/communication

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Sharee Lussick

Social Worker- experienced/private- Access Brain Injury Services. Will provide counselling and support to individuals and families affected by brain injury.… Continue reading "Sharee Lussick"

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Hunter Brain Injury Respite Options: Isabella Close

Respite. Must have a brain injury and live in the Hunter Region.

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ME/CFS & FM Assn NSW Inc [Myalgic Encephalomyeltis/Chronic Fatigue Syndrome/Fibromyalgia Syndrome]

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Civic Disabilities

Respite and Accommodation – BI, mental health, physical disabilities. Also offers drop in support.

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YoungCare

Working with young people to move them out of aged care.

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Private Care

All care plans designed by registered nurses. They take in clients with brain injury. Also has 24 hour care available.

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Kincare

Also includes connected technology, meal preparation, housekeeping etc.

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PWD – People With Disability

People with Disability Australia Incorporated (PWDA) is a national disability rights and advocacy organisation.

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National Disability Abuse and Neglect Hotline

Telephone service for reporting cases of neglect and abuse of disabled members of the community (Australia wide)

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North West Alliance – multiple partnerships

A partnership including Northern Rivers Social Development Council, Mid Coast Communities, Intereach, Pathfinders, CareWest and Murrumbidgee Medicare Local

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First People’s Disability Network

National organistion for Aboroginal people with disability, their families and community

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Family Advocacy

An independent, disability advocacy organisation which works across New South Wales, Australia. The organisation works with families in which there… Continue reading "Family Advocacy"

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Disability Advocacy NSW

Provides both individual and systemic advocacy

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Disability Advocacy Network Australia (DANA)

DANA is the national representative body for almost 70 disability advocacy agencies across Australia.

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South Coast Medical Service Aboriginal Corporation

LGA: Goulburn, Mulwaree, Shoalhaven, Upper Lachlan Shire

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News

Two men shaking hands
News

Synapse launch in Western Australia ensures local brain injury services

In late 2018, the Board of Headwest voted on a resolution to dissolve the organisation and transfer all assets to Synapse - Australia's Brain Injury Organisation.

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Three people in academic dress
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Synapse CEO, Jennifer Cullen, Receives Degree of Doctor of the University

Synapse—Australia’s Brain Injury Organisation CEO, Jennifer Cullen, has been awarded an honorary degree of the Doctor of the University from Griffith University.

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Three people standing in front of presentation screen
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Brain Injury Network event

Our recent Synapse Brain Injury Network event featured speakers discussing their professional experience with working within the NDIS system, and getting the best outcome for their clients.

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Person using communication device
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Synapse to develop an online brain injury information hub

After recently being awarded an Information, Linkages and Capacity Building (ILC) grant from the National Disability Insurance Scheme (NDIS), Synapse is working with the brain injury and disability community across Australia to deliver a unique, comprehensive brain injury Information Hub.

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Cairns Community Housing Initiative
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New initiatives to stop younger people going into aged care by 2022

Organisations supporting young people living in nursing homes have welcomed the Morrison Government’s commitment to work to the targets endorsed by the Aged Care Royal Commission.

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People playing lawn bowls
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Brain Injury Awareness Week highlights invisible disabilities

Brain Injury Awareness Week runs from 19-25 August and heralds an opportunity to raise awareness for the 700,000 Australians who live with a brain injury.

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Man in garden area
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Community Living Initiative Mentor

Jamen started working at the Community Living Initiative in Cairns two-months before it opened to tenants in 2017. His role is to mentor the team working at the Community Living Initiative and act as a conduit between the team and tenants.

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